Terms of Service

Effective Date: April 9, 2023

Welcome to Mova Shoes, an online footwear store based in Pakistan. By using our website, you agree to comply with these Terms of Service, as well as any applicable laws and regulations.

1. General Terms

Mova Shoes reserves the right to modify, suspend, or terminate the website or any of its services at any time without prior notice. We may also modify these Terms of Service at any time, and your continued use of the website after such modifications will constitute your agreement to the new terms.

2. Product Information and Availability

We strive to provide accurate product information and availability on our website, but we cannot guarantee that all information is error-free or up-to-date. If you encounter any errors or inaccuracies, please let us know so we can correct them. We also reserve the right to limit the quantity of products sold, to discontinue any product at any time, or to refuse service to any customer.

3. Pricing and Payment

All prices displayed on our website are in Pakistani Rupees (PKR). We accept payment through cash on delivery only, and we collect a fixed amount that includes the product price and any applicable taxes or fees. We do not charge any extra fees or taxes, and you will not be asked to pay anything beyond the fixed amount.

4. Shipping and Delivery

We ship our products to most locations in Pakistan. We use reputable shipping providers and strive to deliver your order as quickly and efficiently as possible. However, we cannot guarantee delivery times, and we are not responsible for any delays or damages caused by the shipping provider.

5. Returns and Refunds

We want you to be satisfied with your purchase, so we offer a hassle-free return and refund policy. If you are not satisfied with your purchase, you may return it within 3 days of delivery for a full refund or exchange, provided that the product is in its original condition and packaging.

6. Intellectual Property

All content and materials on our website, including text, graphics, logos, images, and software, are the property of Mova Shoes or its licensors and are protected by Pakistani and international copyright laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.

7. Limitation of Liability

Mova Shoes and its affiliates, officers, directors, employees, and agents will not be liable for any damages arising out of or in connection with your use of the website or any of its services, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

8. Indemnification

You agree to indemnify and hold Mova Shoes and its affiliates, officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the website or any of its services.

9. Governing Law and Jurisdiction

These Terms of Service will be governed by and construed in accordance with the laws of Pakistan. Any dispute arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Pakistan.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Mova Shoes
Plot COM 8, Gulzar-e-Hijri Block 4/1,
Metrovil Colony, Karachi,
Karachi City, Sindh, 75330,
Pakistan
Phone: 03041110346
Email: support@movashoes.com